At Palpatchrankit Security Solutions Ltd. ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you visit our website (palpatchrankit.xyz) or interact with our services.

1. Data Collection

We may collect and process the following categories of personal data about you:

  • Identity Data: Includes first name, last name, and title when you contact us.
  • Contact Data: Includes your email address, telephone number, and physical address provided via contact forms.
  • Technical Data: Includes IP address, browser type and version, time zone setting, and operating system collected automatically via cookies.
  • Usage Data: Information about how you use our website, pages visited, and interaction times.

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To respond to your inquiries and provide customer support (performance of a contract or legitimate interest).
  • To improve our website functionality, aesthetics, and user experience (legitimate interest).
  • To comply with a legal or regulatory obligation.

3. Third-Party Processors

We do not sell your personal data. We may share your data with trusted third-party processors who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential and secure. These processors include secure hosting providers and analytics services.

4. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Contact form submissions are retained for up to 12 months for customer service purposes before being securely deleted.

5. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal information, including:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure (Right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

6. Cookies

Our website uses cookies to distinguish you from other users of our website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

7. Contact the Data Protection Officer (DPO)

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your legal rights, please contact our Data Protection Officer:

Palpatchrankit Security Solutions Ltd.
Data Protection Officer
42 Shield Way, Safehaven, SH4 9ZZ, UK
Email: [email protected]